*If your claim is successful, the panel partner you are referred to — an FCA-authorised claims management company or an SRA-regulated solicitor — will charge their own fee, disclosed to you in writing before you agree to instruct them. Fees for financial services claims are capped by regulation (by the FCA for claims management companies; under the solicitor's conditional fee agreement for solicitor firms). If you cancel your claim after engaging the partner firm, you may be required to pay a cancellation or termination fee for work already carried out — details will be set out in your written agreement with that firm.
You don't need a claims management company or a solicitor to make a claim. You can contact your lender directly for free and make use of the Financial Ombudsman Service if dissatisfied with the outcome. If we identify a potential claim, we will refer you to one of our panel partners — an FCA-authorised claims management company or an SRA-regulated solicitor — who will pay us a referral fee. This fee is not passed to you. A consumer's claim may not necessarily be resolved more quickly, or with a better prospect of success, if the consumer uses the services of a claims management company or solicitor than if they were to make the claim themselves for free. A list of the specific companies and firms we work with is available on request by emailing [email protected].
1pcp.online is a trading style of SOLVO SOLUTIONS LTD (Company No. 14760023), authorised and regulated by the Financial Conduct Authority for claims management referrals (FRN: 1013195 — verify on the FCA register). We are not a law firm. We refer consumers who appear eligible to our panel of FCA-authorised claims management companies and SRA-regulated solicitors, who handle claims directly.
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